PRIVACY POLICY

GENERAL

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you when you visit our website.

COLLECTION OF PERSONAL INFORMATION

When you contact us via our Website or by email or telephone, you may be asked for personally identifiable information such as your name, address, email address and telephone number.  By giving us such information, you consent to our using it in the manner described in this policy.

Cookie information, pages you have visited and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

USE OF PERSONAL INFORMATION

We use personal information to allow us to provide you with additional information regarding the services we offer.  We may occasionally carry out market research and send you other information that we think may be of interest. If you do not wish to receive such information, please e-mail contracts@chextensions.com.au.

DISCLOSURE OF PERSONAL INFORMATION

We may provide information about you to our employees in order to facilitate furthering your enquiry.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current Australian law.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Website may use cookies for user authentication, tracking our audience size and traffic patterns, and in certain other cases.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of websites with interactive services.

SECURITY

All security on our Websites is treated seriously. Where applicable, we undertake security steps on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our team at contracts@chextensions.com.au.

POLICY CHANGES

Changes in this policy will be posted on our Website. You are advised to check our Website regularly to view our most recent privacy policy.

Specialising in home extensions, home renovations and granny flats from Brisbane to the Gold Coast